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Buy BPO company in Eastern Europe

BPO company in Eastern Europe  to buy 

  • Revenue: 2-20M EUR
  • Employees: 50-250
  • Location of the target: Eastern Europe  
  • Reason for acquisition: The company is a global player in BPO business sector and has a strategy for growing its operations in Eastern Europe via acquisitions 
  • #CFIE IGB001

Overview of the Buy BPO company in Eastern Europe   

The buyer is a BPO company operating globally and as a strategy of development the management has planned to acquire a similar company in Eastern and Central Europe. The group has already made various acquisitions and has 9 locations in different parts of the world, the headquarters being in US and India. The company's global revenue has reached more than 40MN Euro, is highly profitable and has allocated large funds for investment in order to pursue the group's plan of development. The target company should activate in BPO/Call Center sector, should be profitable, with a revenue larger than 2M Euro and with an workforce between 50-250 people. The strategic advantage the buyer would bring to the target would be Nearshore, Onshore and Offshore presence.

Profile (strategy) of the Buy BPO company in Eastern Europe   

The company has more than 15 years of experience in the field of BPO activities serving many clients across all industries. It is a North American Corporation that has global reach and which delivers world-class services such as call center, outsourcing and customer care from its global centers that are found in USA, Canada, Europe, Philippines and India. Its more than 1000 employees ensure 24/7 call center and value-added BPO services provided in many languages, so that the services can be delivered to many clients from various markets of the world. The company is equipped with capabilities to provide also project management and reporting services, activities that are backed by business continuity and disaster recovery management. As a guaranty of its high-quality services, the company gained important certifications such as ISO 9001: 2008 for quality management systems and ISO 27001: 2005 for information security.  

The company offers global outsourcing solutions and services with large applicability in many verticals, the expertise in infrastructure and applications help the clients to move their businesses forward through a mix of manpower, technology, research and analytics. Whether the companies need voice solutions that have in center the interaction with the client by phone or whether the companies are looking for non-voice solutions in which the interaction is held by e-mail, the enterprise uses various application domains and advanced technologies that ensure the best results. To provide high-quality services, the company combines multiple factors such as a solid infrastructure, an advanced technology and a talented workforce. Depending the industry it serves, the company provides specific services in order to respond to particularity of that sector. For example, for Financial Services clients, the company delivers services such as Banking Operations Outsourcing that includes check processing, adjustments and record retrievals, new account setup and maintenance, credit card operations, SAR and fraud operations, etc. Working with this company, the client discovers important advantages such as scalable and customized solutions as well as fluent, efficient and unsurprising functioning operations. 
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Activities and products of the BPO target company

The buyer is looking to acquire a company that operates in the same activity and has similar services such as: 
Voice: 
  • Customer Service
  • Tele-Sales
  • Order Taking
  • Lead Generation
  • Multiple Levels Technical Support 
  • Call Quality Audit Program
  • Market Research & Surveys
  • Collection Services
Non-Voice: 
  • Order Processing
  • Billing
  • Transcription
  • Email / Chat based Customer Service & Technical Support

Highlights of the Buy BPO company in Eastern Europe   

  • The buyer is a global BPO company servicing multiple industries 
  • The solutions are customized for each industry
  • The buyer is looking to acquire another company with similar activities and products
  • Target companies should be profitable and eager to grow 

Information of this Buy BPO company in Eastern Europe   

Feel free to contact us for more information regarding this Cloud BPO company in Eastern Europe wanted or if you know possible interested or suited parties. For more buyers in the IT sector please visit the section ITS companies wanted. For companies for sale in the ITS or software industry please feel free to visit the section ITS companies for sale.



Note: CFIE only works with formal companies. We do get a lot of requests and it is difficult to follow up on all inquiries  from visitors to our website. For each company, we assess the likelihood of a future transaction. We only get back to you if we see a realistic opportunity to do a future acquisition or business sale. In order to increase your chances of receiving a reply as an individual, please explain as much as possible about your personal background, strategy and fit with the target. There is also a possibility that your details will be kept on file and we will get back to you once there is an opportunity to do a transaction. CFIE can’t guarantee you will receive an answer to your request.