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UK BPO inbound voice provider for sale
BPO company for sale
- Sales: circa GBP 5m
- EBIT: circa GBP 500k
- Location: UK
- Reason for sale: The shareholder wants to further grow the business and is considering selling the company to strategic investors. The shareholder is also happy to consider a partial equity sale.
- #CFIE LAI004
Overview of the UK BPO inbound voice provider for sale
The company operates in the BPO inbound voice industry and provides multi-channel inbound services to clients across different sectors. The company’s current facilities can sustain further growth as twice as the company’s current turnover. This BPO inbound voice provider has a strong management team combined with robust execution capability and excellent delivery.
The company’s owner is looking to sell the business to a strategic player in order to develop the business further. The owner is also happy to consider a partial equity sale, and willing to stay involved in the company management after the sale for the time necessary to guarantee a smooth transition and subject to the buyer’s requirements.
Profile (strategy) of the UK BPO inbound voice provider for sale
The company operates in the UK mid-market inbound voice industry. The current market conditions are excellent due to the lack of a strong mid-market player in the UK which gives the company opportunities to strengthen its position. The inbound voice business is very scalable and the company is well-positioned and well-equipped to capitalize the current favourable market conditions. The company has a strong management and high-quality execution capabilities. The current company’s resources can support further growth allowing the business to double its turnover.
Companies use inbound voice services to provide their clients with continuous, timely and accurate support and assistance without undertaking any major investment in their telecommunications infrastructure. Inbound voice services are a powerful and flexible marketing tool used by companies in many different sectors to grow their client base and improve their retention rate.
The company is looking to sell the business to a strategic player in order to develop the business further and leverage the favourable current market conditions. The owner is also happy to consider a partial equity sale as well as to stay involved in the management of the company after the sale for the time necessary to guarantee a smooth transition and according to the buyer’s requirements.
Activities and products for the UK BPO inbound voice provider for sale
The company provides a complete range of services which allow clients to manage incoming multi-channel communication (not limited only to voice communication):
- Voice services: such as call routing, interactive voice response, call recording, voicemail, speech recognition.
- Additional services: such as reporting and real time statistics.
The company provides high-quality inbound voice services to a variety of companies across different sectors, and has currently a robust pipeline and growth capacity. The company’s existing resources allow it to double the current turnover without undertaking any further major investment. The company has a strong management team with a remarkable track record of delivery.
Highlights for the UK BPO inbound voice provider for sale
The company has a high potential development and solid foundation to tap into growth opportunities. Here are some highlights of this UK BPO inbound voice provider for sale:
- The company has a strong and well diversified client base without any high exposure to a particular industry together with a well-experienced management.
- The market offers good opportunities to grow further: strong demand combined with the lack of a strong mid-market player.
- The business model is highly scalable with opportunities to expand both geographically and its product range; the company has also an existing spare capacity and able to double the current turnover.
- The company has also a solid financial position with a reasonable debt capacity, which gives the management the opportunity to further grow the business through new debt.
Information about the UK BPO inbound voice provider for sale
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