A leading European call centre agency with revenues over €150 m wants to grow and acquire call centre inbound companies preferably in German speaking countries. The company is one of the larger call center operators in Europe with 15 locations in Central Europe. It is a strong outsourcing partner for its international customers. The buyer is an industry expert for customer services for numerous clients in different industries with extensive footprint in full-scale BPO.
Get detailed information about this buyer
The service portfolio ranges from covering parts of the customer communication to taking over all processes along a client’s value chain. The company operates independently with lean structures and new management. Additional liquidity has allowed necessary restructuring measures, designed to strengthen the competitiveness of the company and to drive the development of the corporate group towards a customer-centric value-added service provider. The call centre buyer is looking to buy a similar company in Europe. Preferably the company to be acquired should be located in Germany, Austria, Netherlands, Belgium or Switzerland.
The company is increasing its services and increasingly takes over entire value chains of customers. The range of services is growing but for the moment consists of:
The call centre company wanted should preferably focus on the telecommunication or financial services industry. Revenues of the company wanted should be above 5M Euro and the number of seats above 250. A preference is for the management of inbound calls.
Please do get in touch if you know such call centre companies available in Europe. This buyer is open to acquire a company as described above. The team of Corporate Finance in Europe has a long background in the European call centre industry and is able to help in the sale or purchase of call centre companies in Europe. Fill out contact form (get in touch).